At SimpsonizeMe.co, we are committed to protecting the privacy and security of our users’ personal information. We understand the importance of safeguarding your data and employ industry-leading practices to ensure its protection. This privacy policy outlines how we collect, use, store, and protect your personal information when you use our services.
SimpsonizeMe.co is a digital service that specializes in creating AI-powered Simpsonized portraits based on user-submitted photographs. This policy applies to all interactions with our website, SimpsonizeMe.co, and all services we provide.
1. Information Collection
1.1 Types of Data Collected
To provide our Simpsonized portrait creation service, SimpsonizeMe.co collects the following types of information:
Personal Identifiable Information (PII): We collect essential personal information such as your name and email address when you create an account or place an order. This information is necessary for service delivery, order processing, and customer communication.
Photographic Data: The foundation of our service is the photographs you upload. These images are processed by our AI technology to create your personalized Simpsonized portraits. We handle these images with the utmost care and security.
Payment Information: For transaction processing, we work with secure third-party payment processors including Stripe and PayPal. While these services handle your payment data, we do not directly store or process credit card information on our servers.
Device and Usage Data: We collect non-personal information about how you interact with our website, including IP addresses, browser types, device information, pages visited, time spent on our site, and other analytics data to improve our services.
Order Information: Details about your purchases, including order history, preferences, and delivery information necessary for fulfilling your digital portrait orders.
1.2 Methods of Data Collection
We collect information through several channels:
Direct Submission: Information you provide directly when creating an account, uploading photos, or placing orders.
Automated Technologies: We use cookies, web beacons, and similar tracking technologies to collect usage data and improve your browsing experience.
Third-Party Services: Payment processors and analytics services may collect information on our behalf, subject to their own privacy policies.
Customer Support: Information provided during customer service interactions, including support tickets and communications.
2. Use of Your Information
2.1 Primary Purposes
Your information is used exclusively for the following purposes:
Service Delivery: Processing your photographs to create custom Simpsonized portraits and delivering the final digital products to you via email or download links.
Order Processing: Managing your purchases, processing payments, and maintaining order records for customer service purposes.
Customer Communication: Sending order confirmations, delivery notifications, customer support responses, and essential service-related communications.
Service Improvement: Analyzing usage patterns and feedback to enhance our AI algorithms, website functionality, and overall user experience.
Legal Compliance: Meeting legal obligations, preventing fraud, and responding to lawful requests from authorities when required.
2.2 Information Sharing
Trusted Service Providers: We may share necessary information with vetted third-party service providers who assist in website operations, payment processing, email delivery, and other business functions. These providers are contractually bound to maintain confidentiality.
Legal Requirements: We may disclose information when required by law, court orders, or to protect our rights, safety, and the rights of our users.
Aggregated Data: We may share anonymized, aggregated data that cannot identify individuals for research, marketing, or business development purposes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, subject to equivalent privacy protections.
2.3 User Consent and Control
Explicit Consent: By using our service, you provide explicit consent for the collection and processing of your information as described in this policy.
Communication Preferences: You can opt out of promotional communications while still receiving essential service-related messages.
Account Controls: You have control over your account information and can update or modify your details at any time.
3. Data Storage and Security
3.1 Data Retention Policy
30-Day Automatic Deletion: All personal data, including uploaded photographs and personal information, is automatically and permanently deleted from our systems within 30 days of service completion or account closure. This ensures minimal data exposure and maximum privacy protection.
Order Records: Basic order information (excluding personal photos) may be retained for up to 12 months for accounting, tax compliance, and customer service purposes.
Legal Retention: In rare cases where legal proceedings require data preservation, we may retain relevant information only as long as legally necessary.
3.2 Security Measures
Data Encryption: All personal data is encrypted both in transit and at rest using industry-standard encryption protocols (AES-256 and TLS 1.3).
Secure Infrastructure: Our servers are hosted in SOC 2 Type II certified data centers with robust physical security, access controls, and 24/7 monitoring.
Access Controls: Strict employee access controls ensure that only authorized personnel can access user data, and all access is logged and monitored.
Regular Security Audits: We conduct regular security assessments, penetration testing, and vulnerability scans to identify and address potential security risks.
Incident Response: We maintain a comprehensive incident response plan to quickly address any potential security breaches.
3.3 Data Breach Protocol
Immediate Response: In the unlikely event of a data breach, we will immediately secure our systems and assess the scope of the incident.
User Notification: Affected users will be notified within 72 hours of breach discovery, in compliance with GDPR and other applicable regulations.
Regulatory Reporting: We will report data breaches to relevant authorities as required by applicable laws.
Remediation: We will take all necessary steps to prevent future incidents and may offer additional protections to affected users.
4. User Rights and Data Access
4.1 Your Privacy Rights
Under GDPR, CCPA, and other applicable privacy laws, you have the following rights:
Right to Access: Request a copy of all personal data we hold about you, including uploaded photos and account information.
Right to Rectification: Correct any inaccurate or incomplete personal information in your account.
Right to Erasure: Request immediate deletion of your personal data before the automatic 30-day deletion period.
Right to Restrict Processing: Limit how we process your personal data under certain circumstances.
Right to Data Portability: Receive your personal data in a machine-readable format for transfer to another service.
Right to Object: Object to certain types of data processing, including marketing communications.
Right to Withdraw Consent: Withdraw your consent for data processing at any time, which may affect our ability to provide services.
4.2 Exercising Your Rights
Contact Methods: Submit requests via email at [email protected] or through our website’s privacy request form.
Identity Verification: We may require identity verification to protect against unauthorized data access.
Response Time: We respond to all legitimate requests within 30 days, or sooner when possible.
No Charge: Exercising your privacy rights is free of charge, except in cases of excessive or clearly unfounded requests.
5. International Data Transfers and Compliance
5.1 Global Compliance
Multi-Jurisdictional Compliance: We comply with privacy laws in all jurisdictions where we operate, including GDPR (EU), CCPA (California), PIPEDA (Canada), LGPD (Brazil), and other applicable regulations.
Data Transfer Safeguards: When transferring data internationally, we use appropriate safeguards such as Standard Contractual Clauses and adequacy decisions.
Legal Basis: We process personal data based on legitimate interests, contract performance, and user consent as appropriate under applicable laws.
5.2 United States Operations
Primary Jurisdiction: Our headquarters and primary operations are based in the United States, and we comply with all applicable U.S. federal and state privacy laws.
Cross-Border Data Handling: We ensure that all international data transfers meet the requirements of both origin and destination jurisdictions.
6. Cookies and Tracking Technologies
6.1 Types of Cookies Used
Essential Cookies: Necessary for website functionality, account management, and service delivery.
Analytics Cookies: Help us understand website usage patterns and improve user experience.
Preference Cookies: Remember your settings and preferences for future visits.
6.2 Cookie Management
Browser Controls: You can manage cookies through your browser settings, though disabling essential cookies may affect website functionality.
Opt-Out Options: We provide clear opt-out mechanisms for non-essential cookies and tracking.
7. Children’s Privacy
Age Restrictions: Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Parental Rights: If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.
Teen Privacy: For users between 13-18, we encourage parental involvement in privacy decisions and provide additional protections.
8. Third-Party Services
8.1 Payment Processors
We use reputable third-party payment services that maintain their own privacy policies:
- Stripe (stripe.com/privacy)
- PayPal (paypal.com/privacy)
8.2 Analytics and Marketing
Google Analytics: We use Google Analytics to understand website usage, subject to Google’s privacy policy.
Social Media Integration: Our website may include social media features that are governed by the respective platforms’ privacy policies.
9. Privacy Policy Updates
9.1 Policy Changes
Regular Reviews: We regularly review and update this privacy policy to reflect changes in our practices or applicable laws.
Notification of Changes: Material changes will be communicated via email and prominently displayed on our website at least 30 days before taking effect.
Continued Use: Continued use of our services after policy updates constitutes acceptance of the revised terms.
9.2 Version Control
Effective Date: This privacy policy is effective as of 5 June 2025.
Previous Versions: Previous versions of our privacy policy are available upon request.
10. Contact Information
10.1 Privacy Inquiries
For any questions, concerns, or requests regarding this privacy policy or your personal data:
Email: [email protected]
General Contact: [email protected]
Response Time: We aim to respond to all privacy inquiries within 48 hours.
10.2 Data Protection Officer
Contact: [email protected]
Role: Our Data Protection Officer is available to assist with privacy-related questions and ensure compliance with applicable data protection laws.
10.3 Regulatory Contacts
If you believe we have not adequately addressed your privacy concerns, you may contact the relevant data protection authority in your jurisdiction.
Summary
At SimpsonizeMe.co, your privacy is paramount. We collect only the information necessary to provide our Simpsonized portrait services, protect it with industry-leading security measures, and automatically delete all personal data within 30 days. We are committed to transparency, user control, and compliance with global privacy regulations.
By using our services, you can trust that your personal information is handled with the highest standards of privacy and security. We encourage you to contact us with any questions or concerns about your privacy.
Last Updated: 05 June 2025